Hospitality & event operations

Hospitality that doesn't live in a spreadsheet.

The Guest Office runs the whole handover — who gets the seat, what they need to know before they arrive, whether they turned up, and what they thought of it. For corporate boxes, VIP tickets and the events you host yourself.

14-day free trial · No credit card

Hospitality & eventsSample data
OCT 24 / 20:00
Executive box · Home fixture
12 seats · Brief attached
ALL SENT
NOV 02 / 15:00
VIP seats · Home fixture
4 seats still unallocated · 2 days to kickoff
ALERT
NOV 14 / 18:30
Customer dinner · Own event
40 invited · 31 accepted
RSVP OPEN
96%
Seats used this season
4.6
Average guest rating
128
Guests hosted
The way it works today

Four tabs, one inbox, and no idea what any of it was worth.

01 — The allocation

A spreadsheet only one person really understands, a queue of internal requests, and the seats that quietly go unused because nobody noticed in time.

02 — The same email, again

Where to park, which entrance, when doors open, what to wear, who to ask for. Written out from scratch for every guest, every time.

03 — And then nothing

No record of who went, no word on how it went, and nothing to put in front of the person who signed off the budget.

Two problems, exactly the same shape.

Whether the seat is in a box at the stadium or at your own dinner, the job is the same: decide who gets it, tell them what they need, and find out what it was worth.

01 / Hospitality tickets

Corporate boxes and VIP tickets.

Pick your venue and the fixtures appear on their own. Allocate seats, send the ticket and the venue brief in one go, and get warned while there is still time to fill an empty seat.

  • Fixtures added to your calendar automatically
  • Unused-seat alerts at seven days and two days
  • Ticket and instructions delivered in one send
02 / Company events

Dinners, conferences, customer days.

The events you host yourself run on the same rails. Build the guest list, send the invitation with the practical detail already attached, and see who accepted and who actually came.

  • Invitations, RSVPs and a live guest list
  • Practical information written once per venue
  • Attendance, no-shows and feedback recorded
How it works

Four steps, and the fourth is the one you never had.

01

Allocate

Pick the fixture or event and assign seats to the people who should have them. Everyone with access sees the same list.

02

Brief

Venue instructions are written once and attached to every invitation, so nobody retypes the parking directions again.

03

Remind

Alerts to you while seats sit unallocated, and a reminder to the guest the day before they are expected.

04

Ask

One short question afterwards, answered in a tap, kept against the guest and the venue for the rest of the season.

Feedback & history

The part a spreadsheet was never going to give you.

Every invitation, arrival and answer is recorded against the venue and the guest. So when someone asks what the box is actually worth, the answer is a screen — not an afternoon of reconstruction.

  • Utilisation per venue and per season
  • Who received hospitality, and how often
  • Guest ratings and comments, collected automatically

Season report · Executive box

Sample data
214 / 228
Seats used
4.6 / 5
Average guest rating
81%
Responded to the follow-up
Latest comment
“Everything was ready when we arrived and my client brought up the contract himself. Worth the evening.”

Sales director · Guest of the November fixture

Pricing

You pay for seats. Nothing else.

A twelve-seat box is €60 a month. Less than the catering for one guest, for a season where no seat goes to waste.

€5 per seat, per month

  • Every fixture and every event at your venues
  • Unlimited contacts and ticket managers
  • Venue briefs, reminders and guest feedback
  • 14-day free trial, no credit card
Start free trial

Let's talk

  • Several venues and large event programmes
  • Roles, approvals and internal request flows
  • Single sign-on and invoicing
  • Onboarding and a named contact
Contact us

Fourteen days, one venue. See what comes back.

Set up your first fixture or event in a few minutes, and send the next invitation out of The Guest Office instead of your inbox.

Start free trial